Paper Source

Job ID
HQW HR Generalist_10/18/2021
# of Openings
Location & Region : Name


Human Resources Generalist
(Paper Source Distribution Center - Forest Park, IL)
Position Summary
The Human Resources Generalist creates and leads Human Resources practices and objectives that will provide an employee-oriented, high performance culture which emphasizes empowerment, quality, productivity, goal attainment, and ongoing development of a superior workforce. The HR Generalist, who takes direction from the Director of Human Resources, provides recommendations, assistance, and follow-up on company policies, procedures, and documentation. This individual coordinates the resolution of specific policy-related and procedural concerns and inquiries. Responsibilities could include but are not limited to: recruiting, performance management, organization development, employee orientation, development, and training; policy development and documentation; employee relations; compensation and benefits administration; employee safety, welfare, wellness, and health; and employee services and counseling.
Primary Job Duties & Responsibilities
  •       Advise management in appropriate resolution of employee relations issues.
  • Provide advice, assistance, and follow up on company policies, procedures and documentation.
  • Maintain knowledge of legal requirements and governmental reporting regulations that affect human resources functions while ensuring those policies, procedures, and reporting are in compliance.
  • Prepare and update employee changes in HR systems, including changes in salary, insurance elections and deductions, 401(K) contributions and file transmissions; and coordinates with accounting/finance to ensure all reporting requirements are met and statements reconciled.
  • Research/investigation operational issues as requested, especially as they relate to labor law, compliance, and loss prevention.    
  • Maintain and recommends changes to employee handbook and other policies and procedures as applicable.
  • Administer performance review programs to ensure effectiveness, compliance and equity within organization.
  • Provide full cycle guidance to management in all areas related to employee matters, for example, interviewing, hiring, terminations, promotions, performance review, correction action, safety and harassment.
  • Prepare employee separation notices and related documentation. Conduct benefit overviews, leave meetings, and exit interviews. Compile and strategically incorporate learning to improve practices. Create new programs and/or ensure appropriate levels of consistency within and across workgroups.
  •      Assist with and take full ownership of developing company training and orientation, recognition programs, workshops and associate relation events in aims of enhancing workforce development, internal succession, and retention and employee satisfaction.    
  •      Serve as a liaison between the company and benefit brokers/service providers to ensure strong and productive professional relationships are developed and maintained.
  •      Specific to benefits: oversee annual employee open enrollment, and orientation/benefit elections. Complete all associated reporting.
  •      Assist with the sourcing and implementation of HRIS related upgrades. 
  •      Develop and maintain relationships with recruitment resources and outside agencies on all company staffing logistics.
  •      Assist HR Director on overseeing recruiting and candidate selection for warehouse positions.
  •      Develop strategic solutions to meet workforce demands and labor force trends.
  •      Manage personal and professional development of organization’s personnel that involves employee orientation, development and training.
  •      Administer background/drug screening investigations, where applicable, and, lead the organization’s employee immigration process and required official paperwork/ documentation.
  •      Represents organization at unemployment and workers compensation related hearings and conducts internal investigations as relevant.
  •      Maintain and deliver training mandated by local and federal agencies.
  •      Provide data and prepares reports on sourcing of training and development solutions that align with departmental advanced skill set priorities and succession planning.  
  •      Effectively present information in both one-on-one and small group situations.
  •      Demonstrate strong organizational and methodical skills in approach to conflict mediation and workplace problem solving. 
  •      Carry out detailed and sometimes complicated written and oral instructions to specification – for example audits and implementations. 
  •      Effectively process and deal with complex employee problems involving few concrete variables in standardized situations.        
  • Bilingual
  • HR Generalist degree or certification preferred
  • Conversant in labor and employment law at all levels (federal, state and local). Thorough knowledge of EEO, ACA, FMLA, ADA, unemployment and worker’s compensation/compliance.
  • Previous experience with supporting all levels employees.
  • Proficient in MS Office, including Word, Excel, PowerPoint, Outlook.   
  • Ability to interact with staff (at all levels) in a fast paced environment, sometimes under pressure, while remaining flexible, proactive, resourceful and efficient.
  • Ability to maintain strict confidentiality.
  • Excellent organizational and time management skills.
  • Solid analytical and problem solving capability.


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